Student Services

The OCS (SE-101) handles the following student requests pertinent to registration and other academic processes:

• Deferment of Enrollment
• Cross-Registration
• Consent of Instructor (COI)
• Request to Enroll in Courses Outside the Curriculum
• Overloading
• Underloading
• Course Crediting / Validation Examination
• Application for Residence
• Return from Leave of Absence (LoA)
• Dropping of Subject
• Change of Grade
• Removal / Completion
• Leave of Absence (LoA)
• Extension of Residence (Waiver of Maximum Residency Rule)
• Appeal/s to the Committee on Student Admission, Progress, and Graduation (CSAPG)

GENERAL FLOW OF PROCESSES

1. Student looks into the online student portals (e.g. CRS) for announcements/posting of deadlines and requirements of processes.
2. Student takes note of the processes from advisories.
3. Student downloads forms or template of request from the Downloadable Forms.
4. Student fills out the form and submits this together with supporting documents to the SRE.
5. SRE evaluates the student’s records and files the form for required signatories.
6. Form goes through required signatories such as the SRE, Director of Undergraduate Studies, College Secretary, Department Chair or the Dean.
7. Student is advised by the SRE of the succeeding steps (this depends on the request).
8. Student retrieves the document or finalizes transaction with SRE.
9. SRE files a copy of the document / request in the Student Jacket.

Note: This is the general flow of transactions with SE-101. Transactions may take 3, 7, or up to 20 days depending on whether it is a simple or complex transaction.

SCHOOL OF ECONOMICS REGISTRATION VOLUNTEER CORPS (SE-RVC)

The SE Registration Volunteer Corps (SE-RVC) is the student-volunteer arm of the School of Economics.

The SE-RVC assists the OCS in disseminating the following information:

• Schedule of Registration of Activities;
• Deadlines for Application of Transfer Admission, Readmission, Residence, and Graduation;
• Deadlines for Appeals;
• Registration-related announcements from the College Secretary, Office of the Department Chair and Office of the Dean; and
• Advisories from the Director of Undergraduate Studies.
  

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Request for Documents

The following documents are available for request in the e-SE101 portal:

• True Copy of Grades (TCG)
• Certification of Candidacy for Graduation
• Certification of Completion of Academic Requirements with General Weighted Average (GWA) or Curriculum Weighted Average (CWA)
• Certification of Earned Units
• Certification of Remaining Units
• Certification of Enrollment
• Certification of General Weighted Average (GWA)
• Certification of No Pending Case / Good Moral Character
• Certification of No Contract
• Certification of Student Status
• Certification of Year-level Standing

Official documents may be requested via the online portal by following the steps below:

1. Visit the e-SE101 portal and click Open a New Ticket.
2. Fill-up a ticket and make your request. Make sure that you indicate whether you need soft copies or hard copies of the documents that you are requesting.
3. The Office of the College Secretary (OCS) Staff will send a Statement of Account (SoA) and instructions on how to pay for your document request.
4. Payment may be made at the Cashier’s Office or online.
5. Upload your proof of payment to your existing ticket.
6. Wait for the OCS Staff to confirm your payment and for the status or pick-up date of the document that you requested.
7. Pick up the document personally at SE-101 or send an authorized representative to pick up the document (with Authorization Letter and a copy of your ID).

Note: Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

REQUEST OF ENDORSEMENT

Endorsements are requested from the Director for Undergraduate Studies:

1. Student submits the letter of request / form to the OCS Staff at SE-101.
2. The SRE verifies information or evaluates the student’s records.
3. The SRE forwards the document / request to the Director for Undergraduate Studies (UG Director) for endorsement.
4. The UG Director returns the endorsement to the SRE.
5. The SRE forwards the document / request to the College Secretary for endorsement.
6. The SRE informs the student when the document is available.
7. The SRE releases the document to the student.

Endorsement requests are required by:

• Application for Minor Program
• Application for MOVE-UP Program (Office of International Linkages)
• Application for LIPAD-ARAL: International Student Exchange Program (Office of International Linkages)
• Application for Scholarships or Financial Assistance

Note: All requests should go through SE-101. Requests should not be sent directly to the Director for Undergraduate Studies or the College Secretary’s emails. Requests not going through proper channels will not be processed.